Patagonia’s Clothes Alterations
Any time you purchase from the sustainable outdoor clothing brand Patagonia, you’re also getting something backed forever by their IronClad Guarantee.
This means Patagonia backs the entire lifespan of their clothing, from everyday essentials like denim and jackets to advanced technical items like ski jackets and sustainable wetsuits.
They “strive to bring your item back to like-new condition using similar fabric and hardware” and try to get as close to the original color as possible.
The repair service can be initiated by catching the Worn Wear Repair Truck at an event, visiting a Patagonia store—where staff can perform minor fixes on-site—or by contacting customer service.
Depending on the severity of the repair, they can either guide through a self-repair or ask you to send it to their team in Reno, Nevada.
You’ll need to cover shipping to send it in, but Patagonia covers the repair work (“in most cases”) and return shipping—meaning it’s the most affordable garment repair service around.
Make sure your item is clean before mailing it in for repair, or it will be returned to you to wash.
If you have a broken item you no longer want, you may also be able to trade it in via their Worn Wear trade-in service, and they’ll repair it for resale, offering you store credit in return.
Patagonia is a pioneering brand in the outdoor industry known for its unwavering commitment to sustainability, ethical practices, and environmental activism.
They don’t just fix clothes; they create quality clothing using natural or recycled fabrics that won’t need to be fixed as often.
Fair trade certified factories, a transparent supply chain, circularity programs, and regenerative agriculture barely scratches the surface of all this Certified B Corp does with the planet in mind.
Patagonia—AKA cofounders of 1% for the Planet— is also known for its activism, using their platform and financial resources to support environmental causes, engage in grassroots activism, and raise awareness about pressing environmental issues.